/* QuiickChat Admin — dark SaaS console. Brand green #00AA5B; bright accent for
   interactive elements. Layered surfaces, soft elevation, refined type. */
:root {
  --bg: #0a0d0c;
  --bg-2: #0e1211;
  --panel: #121816;
  --panel-2: #172120;
  --panel-3: #1c2a26;
  --line: #23302b;
  --line-2: #2c3d37;
  --text: #eaf2ee;
  --text-2: #9fb3aa;
  --text-3: #6f857c;
  --brand: #00aa5b;
  --accent: #2fd27a;
  --accent-2: #1c9d5a;
  --accent-ink: #04140c;
  --danger: #f2555a;
  --danger-bg: #2a1416;
  --warn: #e6b23c;
  --info: #5aa9f0;
  --r: 14px;
  --r-sm: 10px;
  --shadow: 0 12px 40px rgba(0, 0, 0, .45);
  --shadow-sm: 0 2px 10px rgba(0, 0, 0, .25);
}
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body {
  background:
    radial-gradient(900px 500px at 100% -10%, rgba(0, 170, 91, .07), transparent 60%),
    var(--bg);
  color: var(--text);
  font: 14px/1.55 -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Inter, sans-serif;
  -webkit-font-smoothing: antialiased;
}
.boot { display: grid; place-items: center; height: 100vh; color: var(--text-3); }
.muted { color: var(--text-2); }
.small { font-size: 12px; }
.mono { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12px; }
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { background: var(--line-2); border-radius: 8px; border: 2px solid var(--bg); }

/* ── logo ─────────────────────────────────────────────────────────────────── */
.logo-mark { width: 26px; height: 26px; display: inline-block; flex: none; }
.logo-mark svg { width: 100%; height: 100%; display: block; }

/* ── auth ─────────────────────────────────────────────────────────────────── */
.auth-wrap { display: grid; place-items: center; min-height: 100vh; padding: 24px; }
.auth-card {
  width: 100%; max-width: 400px; background: linear-gradient(180deg, var(--panel-2), var(--panel));
  border: 1px solid var(--line); border-radius: 20px; padding: 34px 30px;
  display: flex; flex-direction: column; gap: 8px; box-shadow: var(--shadow);
}
.auth-logo { display: flex; align-items: center; gap: 12px; margin-bottom: 6px; }
.auth-logo .logo-mark { width: 40px; height: 40px; }
.auth-title { font-size: 22px; font-weight: 800; letter-spacing: -.3px; }
.auth-title small { display: block; font-size: 12px; font-weight: 600; color: var(--accent); letter-spacing: .12em; text-transform: uppercase; }
.lbl { font-size: 12px; color: var(--text-2); margin-top: 10px; font-weight: 600; }
.field {
  width: 100%; padding: 12px 14px; background: var(--bg-2); color: var(--text);
  border: 1px solid var(--line); border-radius: var(--r-sm); font-size: 14px; outline: none;
  transition: border-color .15s, box-shadow .15s;
}
.field:focus { border-color: var(--accent-2); box-shadow: 0 0 0 3px rgba(47, 210, 122, .12); }
.field::placeholder { color: var(--text-3); }
.field.area { min-height: 110px; resize: vertical; line-height: 1.5; }
.field.search { max-width: 360px; }

/* ── buttons ──────────────────────────────────────────────────────────────── */
.btn {
  appearance: none; border: 1px solid var(--line-2); background: var(--panel-2);
  color: var(--text); padding: 10px 15px; border-radius: var(--r-sm); cursor: pointer;
  font-size: 14px; font-weight: 600; transition: .15s; display: inline-flex; align-items: center; gap: 7px;
}
.btn:hover { border-color: var(--accent-2); background: var(--panel-3); }
.btn:disabled { opacity: .5; cursor: default; }
.btn.primary {
  background: linear-gradient(180deg, var(--accent), var(--accent-2));
  color: var(--accent-ink); border-color: transparent; margin-top: 14px; font-weight: 700;
  box-shadow: 0 6px 18px rgba(0, 170, 91, .25);
}
.btn.primary:hover { filter: brightness(1.06); }
.btn.ghost { background: transparent; border-color: transparent; color: var(--text-2); }
.btn.ghost:hover { color: var(--text); background: var(--panel-2); }
.btn.small { padding: 8px 12px; font-size: 13px; }
.btn.tiny { padding: 6px 10px; font-size: 12px; border-radius: 8px; }
.btn.danger { color: #ffc2c4; border-color: #4a2427; background: #1f1416; }
.btn.danger:hover { background: var(--danger-bg); border-color: var(--danger); }
.btn.warn { color: #f2dca0; border-color: #4a3f1f; }
.btn.block { width: 100%; justify-content: center; }

/* ── layout / shell ───────────────────────────────────────────────────────── */
.layout { display: grid; grid-template-columns: 250px 1fr; min-height: 100vh; }
.side {
  background: linear-gradient(180deg, var(--bg-2), var(--bg));
  border-right: 1px solid var(--line); padding: 18px 14px; display: flex; flex-direction: column; gap: 3px;
  position: sticky; top: 0; height: 100vh;
}
.brand { display: flex; align-items: center; gap: 11px; padding: 6px 8px 4px; }
.brand-name { font-weight: 800; font-size: 15px; letter-spacing: -.2px; line-height: 1.1; }
.brand-name small { display: block; font-size: 10px; font-weight: 700; color: var(--text-3); letter-spacing: .14em; text-transform: uppercase; }
.nav-section { font-size: 10.5px; font-weight: 700; letter-spacing: .12em; text-transform: uppercase; color: var(--text-3); padding: 16px 12px 6px; }
.navlink {
  position: relative; display: flex; align-items: center; gap: 11px; width: 100%; text-align: left;
  background: transparent; border: 0; color: var(--text-2); padding: 9px 12px; border-radius: var(--r-sm);
  cursor: pointer; font-size: 13.5px; font-weight: 600; transition: .12s;
}
.navlink:hover { background: var(--panel); color: var(--text); }
.navlink.active { background: var(--panel-2); color: var(--text); }
.navlink.active::before { content: ''; position: absolute; left: -14px; top: 8px; bottom: 8px; width: 3px; border-radius: 0 3px 3px 0; background: var(--accent); }
.nicon { width: 18px; text-align: center; opacity: .85; font-size: 15px; }
.nav-badge { margin-left: auto; background: var(--accent); color: var(--accent-ink); font-size: 11px; font-weight: 800; min-width: 18px; height: 18px; border-radius: 9px; display: inline-flex; align-items: center; justify-content: center; padding: 0 5px; }
.spacer { flex: 1; }
.who { display: flex; align-items: center; gap: 10px; padding: 10px; margin-top: 8px; border: 1px solid var(--line); border-radius: var(--r-sm); background: var(--panel); }
.who-meta { min-width: 0; flex: 1; }
.who-role { font-weight: 700; font-size: 13px; }
.who-phone { font-size: 11px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

.main { min-height: 100vh; overflow: auto; }
.topbar { position: sticky; top: 0; z-index: 5; display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 20px 30px; background: rgba(10, 13, 12, .78); backdrop-filter: blur(10px); border-bottom: 1px solid var(--line); }
.topbar h1 { font-size: 20px; margin: 0; letter-spacing: -.3px; }
.topbar .sub { color: var(--text-2); font-size: 13px; margin-top: 2px; }
.page { padding: 24px 30px 60px; }
.loading, .empty { color: var(--text-2); padding: 40px 4px; text-align: center; }
.empty-icn { font-size: 34px; opacity: .5; display: block; margin-bottom: 8px; }

/* ── avatars ──────────────────────────────────────────────────────────────── */
.avatar { width: 34px; height: 34px; border-radius: 50%; flex: none; display: inline-flex; align-items: center; justify-content: center; font-weight: 700; font-size: 13px; color: var(--accent-ink); background: linear-gradient(135deg, var(--accent), var(--accent-2)); overflow: hidden; }
.avatar.sq { border-radius: 9px; }
.avatar img { width: 100%; height: 100%; object-fit: cover; }

/* ── dashboard cards ──────────────────────────────────────────────────────── */
.cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 14px; }
.card { background: linear-gradient(180deg, var(--panel-2), var(--panel)); border: 1px solid var(--line); border-radius: var(--r); padding: 18px; transition: .15s; }
.card:hover { border-color: var(--line-2); transform: translateY(-1px); box-shadow: var(--shadow-sm); }
.card-val { font-size: 30px; font-weight: 800; letter-spacing: -1px; }
.card-label { font-weight: 600; margin-top: 4px; }
.card-sub { font-size: 12px; margin-top: 3px; }
.card.alert .card-val { color: var(--warn); }

/* ── chart ────────────────────────────────────────────────────────────────── */
.chart-card { margin-top: 16px; background: linear-gradient(180deg, var(--panel-2), var(--panel)); border: 1px solid var(--line); border-radius: var(--r); padding: 18px; }
.chart-title { font-weight: 600; margin-bottom: 14px; }
.chart { display: flex; align-items: flex-end; gap: 6px; height: 160px; }
.bar-wrap { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: flex-end; height: 100%; gap: 6px; }
.bar { width: 100%; min-height: 3px; border-radius: 5px 5px 0 0; background: linear-gradient(180deg, var(--accent), var(--accent-2)); transition: height .3s; }
.bar-lbl { font-size: 9.5px; color: var(--text-3); white-space: nowrap; }

/* ── filters / chips ──────────────────────────────────────────────────────── */
.filters { display: flex; gap: 8px; align-items: center; margin-bottom: 18px; flex-wrap: wrap; }
.chip { background: var(--panel); border: 1px solid var(--line); color: var(--text-2); padding: 6px 13px; border-radius: 999px; cursor: pointer; font-size: 12.5px; font-weight: 600; text-transform: capitalize; transition: .12s; }
.chip:hover { border-color: var(--line-2); color: var(--text); }
.chip.active { background: rgba(47, 210, 122, .14); color: var(--accent); border-color: var(--accent-2); }
.grow { flex: 1; }

/* ── tables ───────────────────────────────────────────────────────────────── */
.table-wrap { overflow-x: auto; border: 1px solid var(--line); border-radius: var(--r); background: var(--panel); }
.tbl { width: 100%; border-collapse: collapse; min-width: 640px; }
.tbl th, .tbl td { text-align: left; padding: 13px 16px; border-bottom: 1px solid var(--line); vertical-align: middle; }
.tbl th { font-size: 11px; text-transform: uppercase; letter-spacing: .06em; color: var(--text-3); background: var(--bg-2); position: sticky; top: 0; font-weight: 700; }
.tbl tr:last-child td { border-bottom: 0; }
.tbl tbody tr { transition: background .1s; }
.tbl tbody tr:hover { background: var(--panel-2); }
.cell-user { display: flex; align-items: center; gap: 11px; }
.cell-user .nm { font-weight: 600; }
.row-actions { display: flex; gap: 6px; flex-wrap: wrap; }
.tag { display: inline-block; background: var(--panel-3); border: 1px solid var(--line-2); padding: 2px 9px; border-radius: 6px; font-size: 12px; }

/* ── pills / badges ───────────────────────────────────────────────────────── */
.pill { display: inline-flex; align-items: center; gap: 5px; padding: 3px 10px; border-radius: 999px; font-size: 11.5px; font-weight: 700; text-transform: capitalize; border: 1px solid var(--line-2); color: var(--text-2); }
.pill.ok, .pill.open, .pill.received, .pill.reviewing, .pill.active { color: #9fe9c0; border-color: var(--accent-2); background: rgba(0, 170, 91, .1); }
.pill.suspended, .pill.resolved, .pill.error, .pill.fatal { color: #ffc2c4; border-color: #4a2427; background: var(--danger-bg); }
.pill.pending, .pill.warning, .pill.warn { color: #f2dca0; border-color: #4a3f1f; background: rgba(230, 178, 60, .08); }
.pill.dismissed, .pill.closed { color: var(--text-3); }
.pill.role-super_admin { color: #f2c98a; border-color: #4a3f1f; background: rgba(230, 178, 60, .08); }
.pill.role-admin { color: #9fe9c0; border-color: var(--accent-2); background: rgba(0, 170, 91, .1); }
.pill.role-moderator { color: #a9c7f5; border-color: #223a5a; background: rgba(90, 169, 240, .08); }
.pill.role-support { color: #c9b6f0; border-color: #3a2c5a; background: rgba(150, 120, 240, .08); }
.pill.verified { color: #9fd0f5; border-color: #223a5a; }
.dot { width: 8px; height: 8px; border-radius: 50%; background: var(--accent); flex: none; }

.mini-select { background: var(--bg-2); color: var(--text); border: 1px solid var(--line); border-radius: 8px; padding: 6px 9px; font-size: 13px; text-transform: capitalize; cursor: pointer; }

/* ── forms / broadcast ────────────────────────────────────────────────────── */
.form { max-width: 580px; display: flex; flex-direction: column; gap: 4px; }
.field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }

/* ── modal ────────────────────────────────────────────────────────────────── */
.modal-back { position: fixed; inset: 0; background: rgba(0, 0, 0, .55); backdrop-filter: blur(4px); display: grid; place-items: center; z-index: 40; padding: 20px; }
.modal { width: 100%; max-width: 460px; background: linear-gradient(180deg, var(--panel-2), var(--panel)); border: 1px solid var(--line-2); border-radius: 18px; box-shadow: var(--shadow); padding: 24px; max-height: 90vh; overflow: auto; }
.modal h3 { margin: 0 0 4px; font-size: 18px; }
.modal .modal-sub { color: var(--text-2); font-size: 13px; margin-bottom: 16px; }
.modal-actions { display: flex; gap: 10px; margin-top: 18px; justify-content: flex-end; }
.cred { background: var(--bg-2); border: 1px dashed var(--line-2); border-radius: var(--r-sm); padding: 14px; margin-top: 8px; }
.cred .kv { display: flex; justify-content: space-between; gap: 12px; padding: 4px 0; }
.cred .kv b { font-family: ui-monospace, monospace; font-weight: 600; word-break: break-all; }

/* ── support ticket thread ────────────────────────────────────────────────── */
.ticket-head { margin: 6px 0; }
.ticket-subj { font-size: 20px; margin: 0; }
.thread { display: flex; flex-direction: column; gap: 10px; margin: 18px 0; max-width: 720px; }
.msg { border: 1px solid var(--line); border-radius: 14px; padding: 11px 14px; max-width: 82%; }
.msg.user { background: var(--panel); align-self: flex-start; border-bottom-left-radius: 4px; }
.msg.staff { background: linear-gradient(180deg, var(--accent-2), #17663d); color: #eafff3; align-self: flex-end; border-bottom-right-radius: 4px; border-color: transparent; }
.msg-who { font-size: 11px; font-weight: 700; opacity: .85; margin-bottom: 3px; }
.msg-body { white-space: pre-wrap; }
.msg-time { margin-top: 4px; opacity: .7; font-size: 11px; }
.reply-box { display: flex; flex-direction: column; gap: 8px; max-width: 720px; }
.reply-box .btn.primary { align-self: flex-start; margin-top: 0; }

/* ── feedback list ────────────────────────────────────────────────────────── */
.list { display: flex; flex-direction: column; gap: 12px; }
.fb { background: var(--panel); border: 1px solid var(--line); border-radius: var(--r); padding: 16px; }
.fb-head { display: flex; justify-content: space-between; gap: 12px; align-items: baseline; }
.fb-body { margin: 8px 0; white-space: pre-wrap; }

/* ── error state ──────────────────────────────────────────────────────────── */
.error { display: flex; flex-direction: column; gap: 12px; align-items: flex-start; color: #ffc2c4; padding: 30px 0; }

/* ── toasts ───────────────────────────────────────────────────────────────── */
#toasts { position: fixed; right: 18px; bottom: 18px; display: flex; flex-direction: column; gap: 8px; z-index: 60; }
.toast { background: var(--panel-2); border: 1px solid var(--line-2); color: var(--text); padding: 12px 16px; border-radius: var(--r-sm); opacity: 0; transform: translateY(10px); transition: .25s; box-shadow: var(--shadow); max-width: 360px; }
.toast.show { opacity: 1; transform: none; }
.toast.ok { border-left: 3px solid var(--accent); }
.toast.err { border-left: 3px solid var(--danger); }

@media (max-width: 760px) {
  .layout { grid-template-columns: 1fr; }
  .side { position: static; height: auto; flex-direction: row; overflow-x: auto; align-items: center; }
  .side .brand, .side .who, .side .spacer, .side .nav-section { display: none; }
  .page, .topbar { padding-left: 16px; padding-right: 16px; }
  .field-row { grid-template-columns: 1fr; }
}